

The same study also found that managers who make it a habit of recognizing their employees saw "increases in engagement by almost 60%”:.More than 40% of those respondents who cited not feeling appreciated said they didn't fully trust their managers and believed their managers didn't trust them. Consultancy firm Towers Watson also found in their Global Recognition Study that praise and appreciation is one of the most important factors in building trust.The same study found that more consistent workplace praise also helps employees achieve better results, with 66% of respondents citing "appreciation” as a significant motivator of performance.They found that managers who consistently praise their employees have a lower turnover rate and "79 percent of employees who quit their jobs cited a lack of appreciation as a key reason for leaving.” Management experts Adrian Gostick and Chester Elton's The Carrot Principle: How the Best Managers Use Recognition to Engage Their People, Retain Talent, and Accelerate Performance revealed data from a 10-year study of more than 200,000 employees." "In the last seven days, I have received recognition or praise for doing good work” is responsible for a 10% to 20% difference in revenue and productivity.Įmployees who report that they're not adequately recognized at work are three times more likely to say they'll quit in the next year.”Īnd several other benefits have been reported by recent large-scale research: Gallup found that giving praise has a profound impact on a company's bottom line and its retention:

Otis Gardner’s column appears here weekly.The power of workplace praise is more than anecdotal.

This isn’t an infomercial, simply public kudos for a job well-done, which should always be given when earned. I’m sure they’ll be back to do the floors because the butterfly is already flapping around the den. She said he’s a good kid, and his and Robbie’s ongoing verbal sparring was funny and entertaining to hear. We were glad to see it finished and all the tools, trailers and covers taken away but Ann said she already misses Jeffery. Robbie did what he said he would, knew what he was doing, showed up on time, left his work area in good order and was drop-dead on time and budget. But this total re-do was a big project by my measure and he and his son, Jeffery did an outstanding job from start to finish. I’ve known Robbie for decades through little projects he’s done for us and have always been very satisfied. Robert Baker owns a general remodeling company, “Hammertime Builders,” and did an outstanding job from start to finish. Sometimes I write about folks doing work for me who are highly exceptional. In fact, I asked him to give me a list of stuff he can’t do. But that’s fine because the singular factor that made all of this work out really well was who did the work, and Robbie does floors.

Oh yeah - let the game resume - we installed a new light fixture in Ann’s bathroom but I know the butterfly thinks it needs “more.”Īnn is already eyeing our aging carpets and checking out flooring. We now have a brand new bathroom and new doors throughout the house. As the bathroom neared completion, Ann mentioned it didn’t make much sense to leave an old door on the new bathroom. And the butterfly wasn’t completely finished flapping.
